EHEIM Power Cleaner User Manual download pdf (Page 23)

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18. Uninstall EHEIM ControlCenter

EHEIM ControlCenter can be uninstalled through:

"Start"  "Program"  "EHEIM ControlCenter"  "Uninstall EHEIM ControlCenter" or as usual via the

Windows XP™ control panel under the item "Software".

Your personal settings are retained even after uninstalling the software.

19. What to do, when …

… the filter is not working?

Cause

Troubleshooting

No power supply

Plug in power cord.

… unable to install the EHEIM ControlCenter?

Cause

Troubleshooting

Wrong operating system

The EHEIM ControlCenter is only compatible with

Windows XP™ / Windows Vista

/ Windows

(32/64-Bit).

No free hard disk

Install new hard disc. Approx. a minimum of 250 MB of

free hard disc space will be required.

Microsoft

Service pack 2 / Windows

Installer 3.1 not installed

Download these components from the Microsoft

website.

... cannot establish a connection between the filter and the EHEIM ControlCenter or "not

connected" is displayed in the software status window?

Cause

Troubleshooting

Interface not plugged in

Connect your computer and filter with the interface and

re-start the EHEIM ControlCenter.

USB port is occupied or not

functioning

Plug the interface into a different USB-port and re-start

the EHEIM ControlCenter.

COM-Port is not recognized

Navigate to the system settings of the COM-port

manually or try a different USB-port. (See point 17.1)

No power supply for the filter

Plug in the power cord of the filter.

… the filter display shows strange functions?

Cause

Troubleshooting

System error

"Reset" the Filter (see under Section 16. in this manual).

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EHEIM Power Cleaner User Manual Page 23

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